Customer Service Manager

Customer Service Manager

Riassunto

Località

Roma

Divisione Aziendale

Tipo di contratto

Data di pubblicazione

07-08-2020

Descrizione Lavoro


Customer Service Manager Opportunity For one of the "Big Four" accounting oraganizations, we are looking a CS Manager. He/She will have the responsibility to:

Supervise day-to-day operations in the customer service department;
Respond to customer service issues in a timely manner;
Create effective customer service procedures, policies and standards;
Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis;
Implement an effective customer loyalty program;
Maintain accurate records and documental customer service activities and discussions;
Asses service statistics and prepare detailed reports on your findings;
Hire and train new cust ...

Requisiti Lavoro

Specialista Senior / Project Manager

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