Customer Service Manager

Customer Service Manager




Divisione Aziendale

Tipo di contratto

Data di pubblicazione


Descrizione Lavoro

Customer Service Manager Opportunity For one of the "Big Four" accounting oraganizations, we are looking a CS Manager. He/She will have the responsibility to:

Supervise day-to-day operations in the customer service department;
Respond to customer service issues in a timely manner;
Create effective customer service procedures, policies and standards;
Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis;
Implement an effective customer loyalty program;
Maintain accurate records and documental customer service activities and discussions;
Asses service statistics and prepare detailed reports on your findings;
Hire and train new cust ...

Requisiti Lavoro

Specialista Senior / Project Manager


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