Customer Service Trainee page is loaded## Customer Service Traineelocations: Santenatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 30, 2026 (30+ days left to apply)job requisition id: REQ2025068201**Valeo Group** is one of the world's largest Automotive suppliers which is an inspired company focused on innovative products, development and customer satisfaction. Working with us means managing the most advanced and sophisticated technologies.For our Italian **Valeo Service** logistic dep in Santena site, we are looking for a **Customer Service Trainee**.**Valeo Service,** part of the Valeo Group, is the Automotive aftermarket specialist worldwide. Valeo Service commitment is to care for you and your customers’ vehicles (passenger cars and industrial vehicles) long after they have left the production floor.You will learn how to support our customers after they’ve purchased our products—ensuring they have the parts, technical guidance, and maintenance support they need to keep their operations running smoothly.### As a trainee, you will undergo a structured learning path that includes:* **Order Management:** Learning to process requests for spare parts, service kits, and maintenance repairs using our ERP system.* **Customer Advocacy:** Acting as the bridge between the customer and our internal logistics teams to resolve complex inquiries.* **Data Maintenance:** Ensuring customer records, warranty information, and service histories are accurate and up to date.* **Relationship Building:** Learning the art of proactive follow-ups to ensure customer satisfaction and identify future service needs.**Who You Are (Qualifications)*** **Education:** Recent graduate or currently pursuing a degree in Business Administration, Engineering, Logistics, or a related field.* **Communication:** Excellent verbal and written skills; you can explain technical concepts in a way that’s easy to understand.* **Tech-Savvy:** Comfortable learning new software (CRM, ERP, or inventory management systems) .* **Attitude:** A high degree of empathy and a "customer-first" mindset. You stay calm and professional under pressure.* Good Italian and fluency in English (both spoken and written) is highly desirable.**Job:**Sales Trainee/Apprentice/VIE**Organization:**Customer Service**Schedule:**Full time**Employee Status:**Trainee (Fixed Term) (Trainee)**Job Type:**Trainee / Internship**Job Posting Date:**2025-12-22*Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo:*Valeo is a global tech company, designing breakthrough solutions to reinvent the mobility industry. We are leader on our businesses, and recognized as one of the largest innovative companies. We offer a large number of job opportunities that are as diverse as they are rewarding. Whether you are a student seeking an internship, a recent graduate, or an experienced professional, you will find an interesting opportunity at Valeo for you!More information on
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