Infrastructure Delivery Manager I, ID-Install
Job ID: 3101711 | Amazon Data Services, Inc.
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within AWS and are looking for a proven technology manager with experience in people management, robust technical understanding, and the drive and vision to take AWS Data Center Operations to the next level.
The successful candidate will create sustainable processes and standards, and drive automation opportunities to reduce delivery cycle times and improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework.
The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will grow a team, oversee their development, and lead the installation and delivery of network equipment and related infrastructures across the Amazon data center platform. Responsibilities include managing a team, tracking budgets, providing strategic direction, and proposing technical solutions.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovations they rely on. We work on the most challenging problems, with thousands of variables influencing the supply chain, and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities

Prioritize and assign tasks to data center technicians and operators, managing project oversight, coaching, and creating documentation.
Manage inbound capacity from receiving through deployment stages.
Manage the installation of network and cabling infrastructure in a data center environment.
Guide, train, and educate staff on best practices related to all service owner issues.
Manage tasks and deliverables across projects of small to large size.
Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.
Provide weekly reports to the data center manager.
Coordinate team resources to support projects and delivery needs, including emergency projects, change management, maintenance windows, and on‑call needs.
Recruit and train data technicians to ensure appropriate staffing levels.
Host weekly staff meetings.
Drive compliance with Amazon performance management requirements.

About the team
Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences: Amazon values diverse experiences. Even if your career does not follow a traditional path or includes alternative experiences, we encourage you to apply.
Work/Life Balance: We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
Inclusive Team Culture: AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes them unique. Our inclusion events foster stronger, more collaborative teams.
Mentorship and Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other resources to help you develop into a better‑rounded professional.
Basic Qualifications

Bachelor's degree.
2+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics, or equivalent.
2+ years of team management experience.

Preferred Qualifications

6+ years of data center design, construction, operations, or facility maintenance experience.
Experience with network hardware: copper and optical fiber cabling, switches, routers.
Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on‑time and complete shipment, inventory record defect rate).
Experience representing your team or technical area to senior management.
Experience contributing to the definition and implementation of automation opportunities within an operations environment.

Equal Opportunity Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Compensation
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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