Italian speaking Order Support Agent in Lisbon w/ Relocation bonusJoin to apply for the Italian speaking Order Support Agent in Lisbon w/ Relocation bonus role at Elemental Insights.As an Italian-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders. Responsibilities include monitoring order statuses, assessing and resolving issues, and implementing support strategies to enhance customer satisfaction and support business objectives.Work type: On-siteLocation: Lisbon, PortugalRelocation bonus offered for applicants outside Portugal*Responsibilities:Handle customer inquiries regarding order statuses, deliveries, and discrepancies.Ensure compliance with company policies and procedures in order processing.Resolve order-related issues such as cancellations, returns, and exchanges.Collaborate with internal teams to streamline order fulfillment processes.Maintain accurate records of customer interactions and transactions.Provide feedback and suggestions to improve order support operations.Requirements:Italian C2 levelEnglish B2 levelStrong attention to detail and excellent communication skillsSelf-sufficient and confident in troubleshooting basic order processing issuesAbility to work independently and meet deadlines in a fast-paced environmentEU CitizenshipNo previous experience requiredPlease upload your CV in EnglishAdditional Details:Seniority level: Not ApplicableEmployment type: Full-timeJob function: OtherIndustry: Marketing Services
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