Social network you want to login/join with:Candidates who do not belong to Protected Categories (Law 68/99) will not be considered for further steps.Job Description:Carry out Reservation/Booking, Ticket Sales, Information and Passenger (Operations) services at the Airport Office, including Check-in and Manifest preparation.Provide information to passengers regarding schedules and fares of routes and ensure proper coordination.Perform reservation/booking for passengers at the counter.Issue tickets for Domestic and International lines, MCOs (Manual Change Orders), Excess Baggage Tickets; process ticket changes and handle related procedures, including returns.Perform Endorsement and Rerouting processes.Welcome aircraft; coordinate and communicate effectively with crew, handling agents, catering, cleaning, air traffic, customs, and immigration.Ensure all daily flight documents are prepared accurately; place orders for daily catering; maintain records related to flights.Handle post-flight documentation and perform statistical analysis of flight coupons.Manage lost baggage processes, coordinate with handling agents, and implement steps for baggage recovery and compensation if necessary.Report operational income, costs, financing, and financial statistics to relevant IT systems such as SAP, ERP, DOP as required by management.Desired Skills & ExperienceMaster/Bachelor's degree or at least high school graduation.Permanent residence permit in the respective country (company does not provide or assist with work permits).Minimum 1-year experience in civil aviation or tourism.Ability to handle pressure situations.Excellent command of English and local language(s).Availability to work in shifts, including overnight.Team player with the capability to work independently when necessary.Ability to handle multiple tasks simultaneously.Good knowledge of major Computer Reservations Systems (Troya or Quickres is a plus).Strong oral and written communication skills.Sense of responsibility and decision-making ability.The candidates can choose their workplace from one of the Turkish Airlines offices below.
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