Get AI-powered advice on this job and more exclusive features.Direct message the job poster from ThribeWe’re looking for a Solutions Account Manager with a strong technical background to work at the intersection of technology, customers, and revenue.This role is ideal for someone who started their career as a software engineer, technical PM, or solutions-oriented professional, and later moved closer to customers and business impact.You’ll work with enterprise clients, engaging directly with CTOs, Heads of Engineering, and VP-level stakeholders, supporting both account growth and new customer acquisition, in close collaboration with SDRs and the Solutions Engineering team.The role is based in Milan, with a hybrid setup (usually 3 days per week on-site, but it can be more flexible).The budget for this role is up to €65,000 + company car and other benefits.This is not a classic sales role and not a pure customer success position: you’ll own commercial outcomes, always through a strong technical and consultative approach.ResponsibilitiesCustomer & Account OwnershipAct as a trusted technical and commercial partner for enterprise customersManage and grow existing accounts through upselling and expansion initiatives customers in evolving their architecture and platform usage in line with business needsNew Business & GrowthTake ownership of qualified inbound leads and warm opportunitiesContribute to opening new enterprise accounts, working alongside SDRs and Solutions EngineersParticipate in industry events, conferences, and meetups to build relationships and identify new opportunitiesTechnical & Strategic EngagementLead high-level conversations around cloud-native architectures, microservices, PaaS, and platform engineeringTranslate complex technical requirements into clear value propositionsWork closely with Sales, Solutions, and Product teams to ensure alignment between customer needs and platform capabilitiesRequirementsPrevious experience as a software engineer, technical PM, solutions engineer, or similarExperience in customer-facing roles within B2B tech companies (SaaS, platform, cloud, DevOps, PaaS)Proven ability to engage with senior technical stakeholders in complex, enterprise environmentsSkills & MindsetStrong understanding of modern software architecturesCommercial mindset: comfortable discussing value, scope, and commercial topicsAbility to balance long-term relationships with ownership of business outcomesClear, structured communication, especially on complex technical topicsComfortable working in a collaborative and pragmatic environmentWhat this role is notNot cold calling or pure outbound salesNot a support-only or post-sales customer success roleNot a junior or execution-only positionYou will be expected to own outcomes, not just activities.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionSales and Business DevelopmentReferrals increase your chances of interviewing at Thribe by 2xGet notified about new Solutions Account Manager jobs in Milan, Lombardy, Italy.
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